- Over 3,000 slots from big-name providers
- Fast deposits and same-day e-wallet withdrawals
- Frequent bonuses and cashback offers
- Easy account setup with no KYC at registration for most countries
- Mobile site loads quickly and runs smoothly
- No UKGC licence and not part of Gamstop
- Former MGA licence was cancelled; current licence is harder to verify
- UK players are blocked, and some EU countries are also restricted
- Withdrawals capped at €5,000 per transaction, with pending times up to 96 hours
- No native app for Android or iOS
Overview
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Trustworthiness:9,6
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Payouts:7
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Bonuses:9
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Offers:7
Casino Joy Review
Casino Joy has been around since 2018, but its status in 2025 is quite different. The site no longer holds a UK Gambling Commission licence, meaning it’s now classified as a casino not on Gamstop - . That change has downsides for players who depend on UK regulation, but the platform still draws traffic from countries like Canada, Ireland, Norway, and India – thanks to its vibrant design, strong slot selection, and regular bonuses.
Here’s an up-to-date, no-nonsense review of Casino Joy in 2025.
Why Casino Joy Might Be a Good Choice
Despite the licensing changes, Casino Joy still offers a quality gaming experience – especially if you’re outside the UK.
What Stands Out:
- Huge Game Library: With content from over 60 game studios, you’ll find everything from Megaways slots to Evolution’s live casino hits like Crazy Time and Lightning Roulette.
- Consistent Promotions: The welcome offer includes up to €300 plus 100 free spins, followed by weekly bonuses like Monday reloads and weekend free spins.
- Quick E-Wallet Payments: Skrill, Neteller, Jeton, and similar options allow near-instant deposits and same-day cash-outs once your ID is verified.
- User-Friendly Mobile Site: The mobile layout is fast and intuitive, with casino games - Casino games launching in one tap and a clean interface that works well on smaller screens.
Where Casino Joy Could Be Better
Some drawbacks are worth noting – especially if you’re used to UKGC-licensed casinos.
- Licence Uncertainty: Casino Joy used to be under Genesis Global, which lost both its UK and Malta licences by 2024. Now it claims to operate under “international gaming laws,” but doesn’t provide a verifiable licence number.
- Limited Withdrawal Terms: Withdrawals are capped at €5,000 per transaction and may be held for up to 96 hours before processing. Some users have reported bonus-related payout reductions.
- No App: While the mobile browser works well, there’s no dedicated app. Some players may prefer quicker access or face unlock features.
- Gamstop Not Supported: Since it’s no longer under the UKGC, UK self-exclusion tools like Gamstop aren’t available. You’ll need to rely on casino-level tools or third-party blockers.
Is Casino Joy Legit?
Yes, Casino Joy is still operating, and it does have some compliance features in place – like SSL encryption and KYC verification before withdrawals. However, it no longer holds top-tier licences, so complaint handling and dispute resolution can be weaker. Players now have to rely on third-party mediators like Casino Guru or use the casino’s own support channels.
And yes – this is a casino not on Gamstop. If you’ve self-excluded and are looking for a way back into gaming, Casino Joy won’t enforce that restriction.
How to Sign Up
Getting started is quick and takes around five minutes:
- Visit casinojoy.com
- Click “Sign Up”
- Enter your email, create a password, and provide your phone number
- Fill in your name, address, and date of birth
- Choose your currency (EUR, USD, CAD, NOK, INR)
- Confirm your email and log in
- Upload ID and proof of address within 30 days to avoid withdrawal delays
Game Selection
Casino Joy offers over 3,000 games, including:
- Slots: Starburst, Sweet Bonanza, Razor Shark, Gates of Olympus
- Jackpots: Mega Moolah, Divine Fortune, WowPot!
- Live Casino: Evolution and Pragmatic Live games like ONE Blackjack and Crazy Time
- Table Games: Blackjack, European Roulette, Casino Hold’em
- Instant Win Games: Aviator, Crash, Plinko
You can filter by provider, volatility, or game feature. Many slots offer demo play even before logging in.
Bonuses and Promotions
Here’s a snapshot of the current casino bonuses - Casino bonuses:
| Bonus | Details | Wagering | Max Cash-Out |
|---|---|---|---|
| Welcome Bonus | 450% up to €6,000 + 425 free spins | 35x (bonus + deposit) | €5,000 |
| Monday Reload | 50% up to €100 (Code: HAPPY50) | 35x (bonus only) | €2,000 |
| Weekend Free Spins | 30 spins on €20+ deposit | 40x spin winnings | €100 |
| Live Casino Cashback | 10% on net losses | No wagering | €200 |
*Important: Keep bets under €5 when playing with an active bonus. Going over may result in forfeited winnings.
Key Terms and Conditions
- Only one account per player, household, or IP
- Maximum bet with bonus: €5
- Full ID verification required before total withdrawals reach €2,000
- Dormant accounts charged a 5% monthly fee after 12 months
Payment Methods
Deposits and withdrawals are available through the following:
| Method | Min Deposit | Min Withdrawal | Speed (after internal check) |
|---|---|---|---|
| Visa / Mastercard | €10 | €20 | 2–4 business days |
| Skrill / Neteller / Jeton | €10 | €20 | Within 24 hours |
| MiFinity / Payz | €10 | €20 | Within 24 hours |
| Bank Transfer | €50 | €50 | 3–5 business days |
| Crypto (BTC, ETH, USDT) | €20 | €50 | 1–2 hours |
All withdrawals are subject to a 24–96 hour internal processing period.
Customer Support
- Live Chat: Available 24/7 in English and German, with short wait times
- Email: [email protected] (responses within 4–8 hours)
- Phone Callback: Available via online form, but not toll-free
The support team is helpful, and the knowledge base covers common issues like payments and bonuses.
Mobile Compatibility
Casino Joy’s mobile site is well-optimized. Tiles adjust to your screen size, controls are spaced out for easy use, and games run smoothly with no lag – even on older devices.
- Browser access: Works with Chrome, Safari, Firefox, and Edge
- App: No native app, but a PWA (progressive web app) is reportedly in development
Safety and Security
Casino Joy uses:
- 256-bit TLS encryption to protect your data
- Segregated payment accounts for financial safety
- RNG-certified games from major studios
However, since it no longer publishes audit reports or holds a UK or Malta licence, players should be extra cautious. Use features like personal limits and self-exclusion settings within the site if needed.
Final Thoughts
Casino Joy still delivers a fun, colourful, and game-rich experience in 2025 – but with fewer safeguards than it had in its UKGC-regulated days. If you’re a non-UK player, or a UK resident looking for a casino not on Gamstop, it may suit your needs.
Just be sure to manage your own limits, read bonus terms closely, and keep your expectations realistic regarding withdrawals and support.
Frequently Asked Questions (FAQ)
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Is Casino Joy legal in 2025?
It operates under an offshore licence, not from the UKGC or MGA. Local laws apply depending on your country.
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Does Casino Joy support Gamstop?
No. It is not part of Gamstop or linked to UK self-exclusion. Use browser blockers or payment limits if needed.
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What is the welcome bonus right now?
100% up to €300 plus 100 free spins on Book of Dead, with 35x wagering.
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How long do withdrawals take?
E-wallets are typically same-day once approved. The review period can take up to 96 hours.
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Can I play on my phone?
Yes. The mobile browser version works great across devices. No app is available yet.
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Does Casino Joy accept crypto?
Yes. Bitcoin, Ethereum, and USDT are accepted for deposits and withdrawals.
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Are there dormancy fees?
Yes. After 12 months of inactivity, a 5% monthly fee may apply.
